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Official FILA Tennis Store
14-day return policy
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Privacy Policy at FILA Tennis

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the “Information on the Responsible Party” section of this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website via our IT systems. This primarily consists of technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

How do we use your data?

Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you may revoke this consent

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, among other things, IP addresses, contact requests, metadata and communication data, contractual data, contact details, names, website visits, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Our hosting provider(s) will process your data only to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following hosting provider(s):

media touch
{ we make the internet work for you }
Owner: Michae

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws as well as this privacy policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Information on the Data Controller

The data controller for data processing on this website is:

Premium Sports Trading GmbH
filatennis.eu
Hofwiesenstr. 25
73433 Aalen
Germany

info@filatennis.eu
www.filatennis.eu

Phone: +49 (0) 73 61 37 00-00
Managing Directors: Carmen Schuster, Hermann Olschewski

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses

Cookies

Our website uses so-called “cookies.” Cookies are small data packets that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (e.g., the shopping cart function), or to optimize the website (e.g., cookies for measuring web traffic) are processed on the basis of Art. 6(1)(f)

Newsletter­data

If you would like to subscribe to the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list after you unsubscribe or once the purpose for which it was collected no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data that is used for

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the purpose of establishing, defining the terms of, and modifying our contractual relationships. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and upon expiration of any applicable statutory retention periods. Statutory retention periods remain unaffected.

Data transmission upon conclusion of a contract for online shops, retailers, and shipping

When you order goods from us, we disclose your personal data to the shipping company entrusted with delivery as well as to the payment service provider responsible for payment processing. Only data necessary for the respective service provider to fulfill its task is disclosed. The legal basis for this is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. If you have provided corresponding consent pursuant to Art. 6(1)(a) GDPR, we will forward your email address to the shipping company entrusted with the delivery via

Purpose of processing: Together with our e-commerce software provider, we analyze certain information from our customer database under joint responsibility (e.g., customer group, pages visited, click paths, date and time of the visit, information about the device used (resolution, pixel density, operating system), referrer URL, information about the browser used, locale, search queries, and time zone). This information is processed by an external service provider and transmitted to us in near real-time so that we can monitor the use of our website and improve our offerings.

Legal basis: Art. 6(1)(f) GDPR

Data categories: Derivatives of master and contact data (customer group, no individual customer data), usage data, connection data

Recipients of the data: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany (as joint controller), IT service providers

Essentials of joint controllership: Joint controllership exists between us and shopware AG; the data is collected on our shop and then transferred to servers operated by Shopware or its service providers; with the exception of obtaining your consent for the use of cookies or comparable technologies and the fulfillment of these information obligations, all obligations—in particular the implementation of data subject rights—